Here's a suggestion, for free, too.
Competent tech support that doesn't read from a script. Not all users are idiots... Better yet, maybe tech support folks that may be within two or three timezones of the caller? Is that too much to ask for?
Software 2007: Innovation is the new black
Innovative software is leading the high tech industry's recovery, according to Sand Hill Group, the San Francisco venture consultancy. And so, "Powered by Innovation" is the theme of the organization's conference this year, Software 2007. Opening the show today, Sand Hill Group managing director and show host M.R. Rangaswami …
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Biting the hand that feeds IT
