back to article Six firms cough for unlicensed software

Three US financial services firms have paid large fines for using unlicensed software in their offices. IBG LLC of Chicago, Illinois was caught with dodgy copies of Symantec and Microsoft software and agreed to pay $175,000. American Mortgage Consultants, Inc., based in Liberty, Illinois, paid $136,750 to settle claims that it …

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  1. Anonymous Coward
    Anonymous Coward

    How many mortgage companies?

    Those fines have to hurt, particularly with the market the mortgage firms have to deal with at the minute!

  2. Stewart Knight

    Collateral Damage

    And how many people lost their jobs because of this???

  3. Gerrit Hoekstra
    Stop

    Too much work to manage licenses

    There does not appear to be any recognition by the likes of the BSA and the FSA of the amount of effort required to manage the licensing of software in enterprises - this effort alone adds significantly to the TCO of software.

    The complexity of licenses often requires legal council, adding further to the cost and deployment delays. This is furthermore not helped by licensing terms that change from one version to the next for what would otherwise have been a perfectly natural software upgrade for an enterprise. Adding to the licensing woes, vendors impose a plethora of disparate licensing platforms that require entire servers dedicated to managing licenses (which in turn require further licenses;-).

    So you see, it is easy to get this wrong.

    Of course, had these poor sods known that there are equally functional, free, at least as robust and secure, software packages that could have served their needs, then the BSA and the FSA would now be scouring the job pages.

  4. Anonymous Coward
    Anonymous Coward

    Please explain...

    Why are all these firms using Symantec? No wonder they're technically incompetent.

  5. Anonymous Coward
    Anonymous Coward

    RE: Please explain...

    BackupExec perhaps?

  6. stalker

    @anonymous coward

    "Why are all these firms using Symantec? No wonder they're technically incompetent."

    To be fair, we use Symantec on each of the LAN's i manage (currently four, plus our own) and its always been good to use. Symantec Corp Ed 10.x has been a really good AV system, as long as its configured properly, and the service and support from them have always impressed me....in fact, I would go so far as to say its one of the few areas of my management I have to worry about the least.

    It hasn't caused any issues in and of itself, never brought any of my boxes down, and its done its job with the minimum of fuss. My systems are virus- and malware-free, resource usage is at a minimum, and overall TCO is fair enough for what we get, in both monetary value and man hours.

    Technically incompetent? or just using misconfigured software? you decide!

    </rant>

  7. Anonymous Coward
    Anonymous Coward

    @Gerrit Hoekstra

    While managing licenses is a pain in th arse, these companies must have been either utterly incompetent or deliberately using unlicensed software. I have worked for a firm that was audited by the British equivalent of the BSA, (although we never found out why we were targeted). It turns out that we had a few more computers running MS Office than we had licenses for, and were given a grace period to buy them. So, apart from the inconvenience of chaperoning the auditors, the cost was a few licenses - no fine. I understand that the BSA works in the same way, so for these firms to have been fined means they must have been using enormous amounts of unlicensed software.

  8. Stan

    Great news...

    for open source. Companies using unlicenced software is almost on the same scale as p2p but attracts nothing like the same amount of attention.

    Cases like this at the very least cause folks making the decisions to think twice before sticking a single user piece of software on every machine in the building. At some stage the question "what about this open source stuff..." will come up, especially when the question "why do we have to buy windows 40 times?" is asked.

    When companies have secure and stable platforms for practically nothing then the cost of specialised commercial software to do the jobs that need doing doesn't sting so much and the licenses involved will be better respected.

    Well, in the perfect world it would work that way.... :)

    cheers

  9. Anonymous Coward
    Anonymous Coward

    @stalker

    Seconded - back in the day when SAV was NAV, it was pretty shonky. But for the last few years it's so good that we don't even worry about it any more, and I can't remember the last time we had a major issue with it (he says, tempting fate....)

  10. Anonymous Coward
    Thumb Down

    @ Stalker

    Symantec A/V was good untill they went and released Endpoint. We've got to the point now where we've had to disable features of the new A/V to keep it working on our network.

    Network threat protection ends up killing the internet and mapped drives and there are no solid solutions to this problem instead we got told my Symantec themselves to disable it as the bugs were still being ironed out (beta release in a retail product?!).

    It's also got a nack of reperforming scheduled scans twice, has several user interface bugs such as when deploying clients it consistantly prompts for admin user name and password (not fun when your deploying it to 80+ clients). Symantec again are aware of the issue but have yet to issue a fix.

    Yes symantec's Enterprise support is actually good it's just a shame there products aren't (baring Backup Exec which let's face it they didn't make, Veritas did).

    After experiencing all this were switching to a new A/V system when the maintenance on this one runs out.

  11. Anonymous Coward
    Paris Hilton

    Licensing isn't an issue or a headache...

    Just use open-source software and the pain goes away.

    Q: Is your software licensed?

    A: Yes - please visit gnu.org or send an S.A.E to the Free software foundation to see a copy of this license... :oP

    (Paris, because Tux was too obvious...)

  12. Dick

    How Many Mortgage Companies?

    Don't forget that the key to these investigations is the availabilty of disgruntled former employees to drop a dime/grass on their former employers. There's been a surplus of those in the US mortgage industry in the last few months.

  13. corestore

    For frell's sake...

    Please *don't* call it a fine! It's damages. Compensation. A fine is something imposed by a criminal court, and if you don't pay it you go to jail. This is an out-of-court settlement for civil damages, not a bloody fine. I hate it when pipsqueak bodies like the BSA start trumpeting lies about their ability to 'fine' people!

  14. Anonymous Coward
    Anonymous Coward

    Well

    Considering some of the mentioned companies dictate that EVEN IF you have paid for a license, if you didn't get it from an approved source (and that means approved for WHERE YOU ARE USING IT, even if they are approved suppliers where you BOUGHT IT), it's considered unlicensed.. I don't think it's as straight and plain as the article says.

  15. Christopher E. Stith
    Alert

    attention to detail?

    It's nice to know the BSA thinks it's easy to keep track of every last license. This is especially true since they can't tell the difference in their report between Libertyville, Illinois and Liberty, Illinois.

    Libertyville is a Chicago suburb of 22,000 people in Lake County which is the Northeast corner of the state alongside Lake Michigan. That's where American Mortgage Consultants is based.

    Liberty is a suburb of Quincy, Illinois of about 520 people which is in Adams County. Adams County is in the West-central portion of the state between the Mississippi and Illinois rivers.

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