get a bloody grip people
Bloody hell, the bloke gets sent an incorrect card, and its the manufacturer/suppliers fault and he declares war on play.com, demands this, threatens that...
...what a waster. its a bloody gfx card! anybody would think you accidently chopped off a limb when you realised! sometimes mistakes do happen! you're not entitled to millions in compensation, nobody died, no animals were harmed to bring you that card. chill out, take the free £20 and get a refund for the card....
too many arseholes with nothiong to bitch about anymore. go live in a 3rd world mud pit for a while, then moan the memory is wrong.