So long Dell
It was so nice to be able to call support and speak to another Canadian, if I have to listen to some one in India reading a check list (yes it's plugged in) I might as well buy HP.
Dell is shutting down a call centre in Ottawa, with the loss of 1,100 jobs. The company told CBC news today that it has already issued 500 lay-off notices, and the rest of the jobs are to go in June. It is keeping on 100 sales support employees at the Ottawa site. Dell said the closure will enhance efficiencies, and pointed to …
After the hyped arrival is the rather underhyped departure. Remind me where it's said that Big Companies care about anything that does not relate to the profit margin? They will have taken into consideration that this will not help Dell's sales in Canada: that's dozens of orders just thrown out the window.
Still, as the Indians (in India, not First Nations) get paid more and more, maybe the jobs will return...
Dull-holes (should think of dill-holes). I have myself never bought a Dull but I have had the pleasure of working with tech support based in Canada - always great to deal with people who don't clutch scripts when speaking. Dull sucks and I hope this helps them sink further into their well deserved oblivion.