Doesn't surprise me a bit. I stopped shopping at Circuit City months ago mainly because the people who work (worked??) at the one closest to me are insulting, less than helpful, and not well suited to sell "techy" goods. In other words, if they can operate and explain the use of an electric tooth I'd be surprised. And oh yeah, their prices suck too.

Long live newegg.com.

About two years ago, this company fired all of its competent help - the people that had worked hard, learned the product lines, tried to get ahead and who, over time, had been rewarded for their hard work with salary increases. What was left were the minimum wage people that either had not worked at Circuit City very long, or that had never qualified for a raise.

Because of that incivility and boneheaded treatment of employees, I will never shop in Circuit City again. They have been death's darling for a couple of years now, I hope they go under soon; I wish them only the worst.

Circuit City is still gradually weeding out the smart people.

We live in Richmond. My roommate works for their tech support hotline, Firedog. He says it's always a struggle to avoid being the one that gets fired that week (apparently competence can do that).

Just recently he had to train a 65 year-old woman who has never used a computer before how to use their hackeneyed programs. Two weeks ago, he also caught his boss (who had left early because he wasn't feeling well) at an OTB parlor.

On another note, I was one of the people who got canned back in the great employee purge. I learned that I didn't have a job when I came in for work one day and all the workstations at the NOC were gone. All of them.

Sounds like the UK group of stores who got rid of all their techi savvie staff and employed plebs, then wonder why less and less people buy from them and have to close stores and still not make a profit.