Tech repair shop to the UK flees Manchester

A Novo UK, which services mobile phones, monitors and set-top boxes, is laying off at least 130 staff and closing its Manchester repair centre. The company provides after-sales support and repairs for lots of tech companies including BT Vision, Sky, Dell and Philips. The redundancy plan, part of a strategic review of UK sites …

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Posted Wednesday 27th August 2008 13:05 GMT

Aristotles slow and dimwitted horse

Not surprised.

These days it's cheaper to replace the whole product rather than have an expensive employee investigate and try to repair it.

Before I dumped them, I had an awful experience with 5 separate NTL set top boxes with each one doing everything but allowing me to watch what I actually wanted. The end result was a problem with the software rather than anything that could be resolved by physically servicing the box.

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