Stop knocking BT
Give it up, El Reg. Sniping at British Telecom is just so unfair -- as a company, they're one of the most customer-focused around.
For example: at the very moment El Reg is doing the dirty on BT, into my email tray has landed a missive from BT: Important Information about your BT Service.
It's a fabulous email, stuffed full of great news about making free calls to 0845 and 0870 numbers, depending if you're on Unlimited Friends & Limited Relatives Calling Plan 9 From Outer Space After 6pm Easter Sundays. Or not.
Then there's another heading: "We're making a few other changes, too."
Gosh! Wot larks! What exciting changes will these include?
Ah. Here it is, right at the bottom : "We are also making some other changes to our prices and terms and conditions, which are detailed below. They include an increase in the price of basic line rental of £1 a month from 1st April".
Pretty close to a 10% increase, and reassuring proof that inflation is definitely still with us and so all is well.
The only reason BT didn't headline its email: "Notification of Way Above RPI Price Increase" was because, was because. . .
I don't know. It's not as if British Telecom is a nasty, deceitful, theiving, incompetent bunch of scumbags, is it?