im genuinely sorry that its come to this as i have had a lot of dell equipment in recently from ireland its its all been put together really well. ill raise a pint of the black stuff friday

I'm in sales and I work from my home.

I've had a Dell Precision laptop for quite a while and I was happy with it. Had some problems with the graphic card almost a year ago and it was replaced the next day.

3 weeks ago I had a similar problem but so far the PC hasn't been repaired. I've contacted support, they told me they would send someone over the next day, only to get the appointed cancelled. 3 weeks later I still don't know if they will repair it, when they're planning on repairing it. I've phoned support, I've e-mailed them what takes them so long to reply to such a simple request. Short of an automated responce, they haven't even replied.

I ordered a new laptop and this arrived earlier this week. I was able to use most of the data, but still would want the old PC repaired to retrieve the latest data and the entitlements on very expensive software that are still on this computer.

I have been without a computer for 2 weeks. I need this PC for my work, I have had to cancel training sessions, demonstrations and presentations.

Not a peep from Dell.

Crisis?

Not bad enough!

This is a bit of a sickener for the RoI. Dell did well out of a great workforce and frankly I'll be surprised if the operation rus quite as well from Poland as it did down there.

I've seen a load of kit arrive faulty recently as well. Swings& roundabouts.

Ireland made a lot of hay while they were the cheapest manufactiring site in the EU, now they are being undercut they get to taste the same medicine we had in the 90's.

Lifes a bitch innit

173 million?! Maybe if the Irish gov hadn't been so feckin greedy here, they wouldn't feel the need to piss of to Poland.

There was a small company called Dell

Whose support line was the next thing to hell

Their factory in Limerick

Was really only a gimmick

Now factories in Poland seem swell.

Dell are killing themselves quite nicely by themselves so unfortunately the jobs would have gone soon anyway.

I used to always buy from them for clients but the service is now so bad that never again. My final purchase was for a laptop for myself with English operating system and keyboard to be delivered to Spain.

They were quite happy to deliver to Spain (still in EU) at vast extra cost and a really long delivery time due to their screw up with the address but not willing to make a phone call from their useless Indian call center when the problem could not be fixed with their standard email responses because I was not in the UK or Ireland. Go figure. I was left totally on my own.

For a company built on a good service reputation that sort of thing is not on.

I am sure I am not alone in this experience. Spread the word.

Seriously, the Govt program for prosperity and fairness in Ireland was to spread the wealth and investment across the nation instead of pooling it in Dublin. For one company to pull out and the whole city to be that dependent on it is not in line with the original Mission statement of the PP&F. Cork are next I bet you!!! If Pfizer or EMC pull out then the knock on effect would be bad but poor limerick, seriously!!!! All they get is rain there and its just started to pour....Shame on you Irish Govt!!!

This is a flame......

I am a native of Dell's home state. Dell has never had good service. Gateway had better service.

Michael Dell was too lazy to finish college and got his family to finance a PC business for him. Forget they myths that try to compare him with Hewlett and Packard. Dell is a sham.