Parallels juggles servers for John Q. ISP Server management and virtualization vendor Parallels has put out a beta of a new tool that takes a subset of the complex Plesk Panels system management tools used by large hosting companies and offers it up to smaller ISPs that have much less complex systems but similar management needs. The Plesk tools are now known as …
Its about time someone at parallels put some effort into their existing products.
Parallels purchased Webhostautomation the creator of Helm 3 and 4 back in December 2007.
Since the purchase Parallels have issued only 6 updates for Helm 4 that's 6 updates within 18 months leaving webhosting providers with buggy software.
Parallels is well known for it's lack of communication and that's exactly what Helm 3 and 4 customers have received since December 2007, near zero communication and no road map.
The updates Parallels have released introduced more bugs, their developers like to hard code config and storage paths without consideration for the host's environment. Parallels other products suffer from similar issues its all down to very poor quality control.
>> "Parallels other products suffer from similar issues its all down to very poor quality control."
This is true and not true. The key point here is that Parallels' OWN products are very well supported, but ones they buy in and take over from other companies are not. Helm and HSphere are prime examples of this.
If you want the reason though, ask yourself why you think Parallels, a company who provide their own very well maintained hosting control panel system in the form of Plesk, might buy up 2 of the big 3 competing control panel products (the remaining one being cPanel) then effectively all but EOL them? Could it be they simply wanted to remove the competition, and didnt actually ever have any intention of maintaining full development of the platforms that directly compete with their own?
Very similarly, ask yourself why Parallels might have bought psoft (the developers of Site Studio) then effectively shut down development of that, when they provide their own Plesk sitebuilder tool.
The answer is equally staring-in-your-face obvious. It may be shit and it may be underhanded, but buying out the competition to remove it isnt anything new, Parallels just continue to provide the products without significant further updates (while maintaining an actually very good update cycle for their own core products) instead of shutting them down completely.
The Register 
Biting the hand that feeds IT
Copyright. All rights reserved © 1998–2024
