"Applications" - an interesting question
I wonder if anybody has come up with a broadly accepted definition of "application" and made sure that eveybody within their business (including outsourcing customers etc) has the same view.
From a service support point of view, you are talking about different bits of software to license, install, patch, support.
From an infrastructure support point of view, you are talking about different comms paths with set destination ports / IPs etc.
From a user perspective this actually can be different applications all accessed via IE (or whatever), sometimes even on the same server but with different URLs.
Which one did this study mean to ask about and which one were the answers responding with?