Posted Tuesday 22nd September 2009 09:01 GMT
Warranties #
From what I've seen, the "NS" drives have the five year warranty, while the "AS" drives have the three year. (YMMV)
Seagate is launching the first 6Gbit/s 2TB drive, the Barracuda XT, and altering the Barracuda naming convention at the same time. barracuda_XT_01 Seagate's Barracuda XT features a 2TB capacity Instead of the 'Barracuda 7200.11' and '7200.12', with the suffix signifying the 11th and 12th generations of a drive spinning at …
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Posted Tuesday 22nd September 2009 09:01 GMT
And hopefully the 5 year warranty means they actually have a chance of lasting longer than 1/60000 second as they brick themselves..
Posted Tuesday 22nd September 2009 09:01 GMT
I had a 33% failure rate with my drives. Seagate refused to proactively exchange drives, even when they knew, for 100% sure, than my drives would fail. They made me wait until the drives actually failed before they exchanged them.
Posted Tuesday 22nd September 2009 09:01 GMT
From what I've seen, the "NS" drives have the five year warranty, while the "AS" drives have the three year. (YMMV)
Posted Tuesday 22nd September 2009 09:01 GMT
Just been with a client all day, their year old Dell desktop (forgot the model - had a vodka tonic whoops!) has had a major hard drive failure. All data lost, only backed up to August (don't ask). Apparently the Barracuda supplied with these models had a dodgy firmware, and unless flashed, tend to conflict with hibernation (somehow) and go dead. As in dead as a dodo. Then you wish you had flashed.
Great, so a whole generation of Barracudas tend to stop working. If this scenario is true (I can only vouch for some of the story) then .. well .. maybe I won't be as raptorous about the new drives from Seagate as I used to be. Reliability, after all, is pretty central to a purchase decision.
Guess I'll see..
Posted Tuesday 22nd September 2009 09:01 GMT
So how long until we get shoddy firmware that bricks the drive?
A week? OK
Posted Tuesday 22nd September 2009 09:01 GMT
Having had five (six maybe???) Seagate HDD failures in the last two years, I think I'll avoid this turkey.
The last Seagate to fail me was a refurbished replacement of a refurbished replacement which replaced the original drive. This time the Seagate site didn't even recognize the serial number and tech help was basically silent. Naturally they wouldn't replace the drive this time around.
Not me brother, I'm moving to Western Digital for new drives.
Posted Tuesday 22nd September 2009 09:01 GMT
It's announcements and stories like this that we'll look back on and laugh about in a few years time.
Actually, I do already. Mechanical drives are now an evolutionary dead-end.
Posted Tuesday 22nd September 2009 09:01 GMT
So, just when it should be 7200.13, they decide to go for the so-last-century marketing department whimsical fashion for names instead of version numbers?
Posted Tuesday 22nd September 2009 10:20 GMT
Now that seems optimistic to me
Don't get me wrong, I'd like technology to live forever, but in reality it doesn't
I'd love to sell this to a client....
Me. Heres your new 2Tb Drive, for data storage
Customer. How long do you think it will last
Me. We will both be dead before the hardware
Customer. How will you make money with this
Me. Like I said, we will both be dead, so it doesn't really matter.
Anon in case I decide to start telling my clients to buy some
Posted Tuesday 22nd September 2009 10:20 GMT
I wish I could accord your 10TB SSB storage array.
Posted Tuesday 22nd September 2009 10:26 GMT
Yep, that was a few months ago when they tried to quietly announce that (I think) quite a few of their 500GB and 1TB disks had some very dodgy firmware on them. After a few days wait they produced some CD images with new firmware on. Flashed the two 500GB in my Mac and no problem. The side effect of all this is that my next drives will be WD.
Posted Tuesday 22nd September 2009 16:06 GMT
"its rotational and linear vibration characteristics make it unsuitable for enterprise use" ???
Does this have meaning in engineering terms, that someone could explain? Or is it marketing bafflegab, intended to persuade "enterprise" customers to pay twice as much for a different model with extra gortleflab? Have had good luck so far with Barracuda 7200.n drives in "small" servers (more accurately, large capacity ones where speed was a lesser consideration than Terabyte count).
@AC with failing drives - I wonder if any of the other drive manufacturers would have been any better? I doubt it. IBM (pre-Hitachi) definitely not, from experience with the "click of death" in their "Deathstar" range. A batch of bad components can happen to any of them, and you'd need Google-scale usage of drives to accumulate meaningful statstics on who is better. And even then, past performance may not be a good guide to future performance.
Posted Tuesday 29th September 2009 04:00 GMT
I think the whole point here is not past performance, but mere "reaction" (or inaction) on bad performance, and Seagate do not seem to be good at that.
As you point out, they will all fail sooner or later with a model, but who discloses the issue and fixes it the quickest, that is the question.
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