As an ages old NewEgg customer from when I lived in the US, I have to commend them for some of the best customer service and logistics of any retailer I have ever dealt with. Also a fantastic selection - scan.co.uk and dabs are pathetic on comparison. I am pretty sure that they started editing the customer reviews of products a number of years ago, but even so their customer feedback section is fantastic compared to most other tech retailers.

NewEgg rock....just wished they shipped to the UK, or at least had a branch here.

I'm posting this on my new i7 box, built entirely from parts purchased from Newegg. (Well, except for the case - they have a limited selection of cases.) Great prices and fast delivery, as the article mentions. I live fairly close to them so, if I get my order in by 9:00am, I usually get my stuff the next day even with standard 3-day shipping.

I use and am thankful for Newegg. Too bad they're going to go "public" and degenerate into just another gouging mega-corp. At least there's still plenty of little fish in the net to choose from. Best start scouting now for a new go-to when they start down the path of unlimited quarterly growth and margins.

Been using Newegg since pretty much day one and have to say Ive been happy with their service ever since. Never had a bad experience with them and they are always quick to RMA something if its in their warranty and hell even something that isnt if its only a week or so over sometimes. Hope they keep growing

I don't know how these things work, but I hope that does not mean the end of a great on line store. You know, when they have to satisfy shareholders more than they have to satisfy customers, things go downhill. I've bought quite a bunch of stuff from Newegg. Good prices and good service. Are prices gonna go up and service quality go down to make it be just another Best Buy/Circuit City/ fill-in-the-blank?

I hope I'm completely off the mark.

It's the beginning of the end. Newegg has grown because of their unusually high level of customer service. Becoming managed by a board of directors will change all of that.

Maybe soon I can get some back as dividends...

Seriously, they've done a very good job of encouraging customer loyalty amongst knowledgeable buyers. And they have a good selection and a well-designed website. They never lost focus the way Amazon did.

Ha - I've bought enough gear from Newegg in the last 10 years to open my own parts depot. The best thing about the site is the comments from buyers. What a bunch of smart geeks 8^)! I learned how to build my own PC from them, and haven't bought a pre-built one since 1999. Thanks guys!