VAT rate
I recently bought and downloaded Elements 8 from the English UK site. When you choose to download the software you are redirected to the Irish site were you are charged a VAT rate of 21.5% not the English VAT rate of 15%. I questioned Adobe Customer Support on this and they replied that I could return the download for a refund and reorder the boxed product. Having read other customers complaints, this was likely to take weeks to do. Google Adobe Customer Support Sucks to see the various forum postings.