new software
I think with the rash of new software released very recently(past few weeks, though much of it was announced months ago) things will be better in the future.
I think they suffered quite a bit from the delay of the software which was originally due roughly a year ago, The fancy thin built in stuff in their F and T class systems were not usable until now.
There's one more major software improvement that is supposed to come later this year which will help a lot too. Though that too was originally pitched as being due a year ago.