Hmmmmm some times the anal-ists are one the ball
If not wholly - at least partly.
They took about 6 or 7 years to bring out pop-up add blockers on their browser - AFTER everyone else had them....
I mean THAT is bad from 2 perspectives - the adds are driving everyone mental, and they are doing SFA about lifting their own products, so their customers are not going out of their minds...
Now other browsers, have eaten into MS's dominance, mostly because of their incompetence.
In speaking in generalised terms or themes.... in terms of the LATE delivery and SHONKY products... and PISS POOR - head smashing on desk stupiditiy....
Hotmail is a spam server..... and it's crap and never been cleaned up.
Outlook drives many people mental......
Everyone else has tablets // smart phones etc... and MS are either LATE or serving up DRM // crippled / late / woefully inadequate - products and operating systems......
They have continued in their arrogance and stupidity - with that "shit in your face factory" called Vista.......
MS is doing REALLY Dumb stuff like repackaging Office 2003 as 2007 with an IDIOT ribbon - with no recourse to change it back to the menu.. or to switch it off.... so 30% of the screen space is wasted on stupid shit you don't need to see.
And all the while they are doing all the really nasty, greedy, incompetent, unbridled greed at any cost antics of a monopolist going out of control.....
When they released their 07 backdoored spyware operating system, they soldit for $100 in the states, and $200+ everywhere else; and they stopped people buying it online in the USA by IP address or shipping address..
They have shut down the already SHIT customer service in many countries - including Australia and now there is no "HI can I have your name and credit card number?" - there is outsourcing to the cheapest foreign call centers - with clueless script monkeys.....
Bahhhhhhhhhhh.......................
I don't pay for stupidity, ulcers or for anyone to drive me insane because they are too incompetent to get their own act together...
All the really crazy and BAD ethics, antics and products are not the signs of a healthy company, these are the signs of a global corporation rotting from within, and drowning in it's own shit.
While Goldman Sachs ARE dishonest and corrupt, and it was YOUR money they lost - not theirs, I'd tend to add more credibility to their report, than Ballmer and Co's two faced game playing.