It's not unusual...
Alas this is common play when a business has reached the end of the line or has stumbled and cannot recover. This is not to say all pre-packs are bad but where a Reseller makes no effort to work out or communicate a problem first, this does cause irritation.
Financial Services are commonly provided by most if not all Distributors to assist in making deals happen but cannot influence the outcome of a business in trouble. This requires the Reseller to communicate the problem, seek turn-around advice and support, and be provided with it - in good time.
Biting the hand that feeds IT
