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back to article Phoenix IT Group signs £40m desktop support win

Phoenix IT Group has inked a five-year £40m desktop support deal with an unnamed customer, the troubled firm revealed today. This is the sort of news investors will cheer after a challenging year in which the Northampton-based firm axed staff, watched its profits collapse, unearthed serious accounting errors, and accepted its …

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I hope

it's not Lunar House again, they'll never learn

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FAIL

Thought this was common knowledge

It's IBM

All IBM deskside engineers are TUPEing across in early December 2012

If IBM can't make money from Deskside Services then I don't know why Phoenix would think they can.

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Bronze badge

Oh no..

I used to deal with a company that supplied some services and they were pretty good. Then they were bought out by the group that is now called Phoenix (TGTINCP - catchy!) and service went through the floor.

They really didn't seem to be that interested any more in the Small / Medium market where they had built their business; they just seemed to want to go after big contracts. A shame as they alienated their good customers and haven't really picked up anything like the business from the bigger outfits that they thought they would.

I stopped dealing with them nearly 2 years ago and they weren't even bothered enough to find out why.

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Anonymous Coward

IBM!

I thought it was Atos IT Services.

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Anonymous Coward

Re: IBM!

Well I can confirm that IBM is definitely been tupe'd across on the first week of December, but it wouldn't surprise me if other services are made up in the transfer - IBM don't always call their support staff IBM, sometime they use a different name.

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Unhappy

Poor, poor fellows

I fear for anyone joining Phoenix. Get union representation - fast. Get out quick or look forward to the 6 monthly 'at risk' process.

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Anonymous Coward

F**K ME, they won something? Ah, hang on, that means that in 6 months there will be too many staff and we'll have another round of lay-offs. This is just one of many reasons that a LOT of the regular front line guys are preparing to jump ship. I'm *this far* from taking voluntary when the next round starts.

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