back to article Windows 7 'security' patch knocks out PCs, knackers antivirus tools

Windows 7 users should uninstall a security patch Microsoft issued on Tuesday because some PCs failed to restart after applying the update. The software giant advised users of Win 7 and Windows Server 2008 R2* to roll-back a patch within MS13-036, a security update that closed two vulnerabilities in the Windows file system …

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  1. LarsG
    Meh

    Ouch, ouch, ouch ouch.....

    1. Fatman
      FAIL

      RE: Ouch, ouch, ouch ouch.....

      I know!!!

      I had a relative call me up after his WindblowZE 7 box crapped out after installing this botched update.

      He was so unhappy when I informed him that like the maid, I don't do Windows anymore, since I switched to Linux in 2008.

      He was so desperate!!!!

      Icon says it all!!!!

      1. Anonymous Coward
        Anonymous Coward

        Re: RE: Ouch, ouch, ouch ouch.....

        Maybe someone could tell Steve Baller to stop working on his basketball-theme cookbook and fix MSoft!

        1. Tom 13
          Devil

          Re: stop working on his basketball-theme cookbook and fix

          No, leave him where he is. There's a better chance of things getting fixed if he's there instead of in the shop.

      2. Anonymous Coward
        Anonymous Coward

        Re: RE: Ouch, ouch, ouch ouch.....

        @Fatman

        Auto downvote for using the term "WindblowZE" as I do for anyone using terms like "Micro$oft" or "crApple", even if I liked the rest of the post.

  2. Pete Spicer
    Pint

    So for people who use Win7 at home, who have automatic updates turned on but don't follow tech news outlets like El Reg, how are they going to know to roll this update back and/or apply a fix?

    Pint, because it's Friday and I've dealt with enough issues today.

    1. Anonymous Coward
      Anonymous Coward

      Because their PCs will be tits-up?

      This is quite a rare issue that only hits certain combinations of corporate focused software - so unlikely to effect the vast majority of home users....

      1. Tom 13

        Re: Because their PCs

        If you had left it at just that first line, you would have been in line for lots of up votes.

    2. Helldesk Dogsbody
      Coat

      As the majority of home and/or small business users don't permit updates to run automatically and apply patches to Windows at gunpoint or other threat of iminent death or pain I reckon they're probably safe.

      1. Stevie

        Er...

        Do you have actual figures to back up that statement? It would fly in the face of the Windows 7 nagware which suggests you turn on automatic updates. Indeed, if you got you machine from Dell, it is in all likelihood turned on for you before it leaves the shop.

  3. Bill the Sys Admin
    Mushroom

    Oh dear. That will cause serious issues. A good example of why never to use auto updates..

    1. Captain Scarlet
      Mushroom

      I apply updates when I shutdown, I can't help that I am lazy (Well ok I can but I am so lazy I demand Automatic updates take place when it doesnt bother me).

    2. Anonymous Coward
      Anonymous Coward

      Updates

      Indeed, but even users who do not auto update will be affected by this. I checked this patch out, decided I needed it, then had it not been for an El Reg email today, on a day that I do not normally read El Reg, then I would not have now just installed it as a precaution despite not been affected.

  4. Alister
    Joke

    Win 7 PCs in Samba-loving Brazil are apparently hardest hit.

    Well if you will use an open source network protocol, what do you expect?

    1. Dalen
      Pint

      Took me a second to figure out they weren't talking about network protocols. Pint, because I need one.

  5. RyokuMas
    Coat

    Oh boy...

    Friday sweepstake on how long before the first anti-window-bile post hits from the usual suspects, who will have conveniently "forgotten" about how a Linux patch was bricking some machines in a very similar manner not too long ago...?

    1. thesykes

      Re: Oh boy...

      Seems you were a minute too late.. good old reliable-as-ever Eadon.

      1. RyokuMas
        Joke

        Re: Oh boy...

        Would have been alright, had it not been for that dodgy Iranian time-machine I was using!

  6. Dodel

    Firstly it looks as though this is a kaspersky related issue, but also you can boot into safe mode (F8) and uninstall the offending update until a fix is issued.

  7. Anonymous Coward
    Anonymous Coward

    Microsoft is determined to kill the desktop. And apparently since they are having trouble doing it with Win8 because nobody wants to buy it, now they're going after Win7 users via automatic updates.

  8. Anonymous Coward
    Anonymous Coward

    Win7 + Patch + Kaspersky here

    I haven't noticed any probl

    1. NomNomNom

      Re: Win7 + Patch + Kaspersky here

      have you rebooted ?

  9. NomNomNom

    well i only reboot about every 3 weeks so guess I'll just leave it to microsoft to silently patch the patch and if they dont i will just have to watch tv

    1. Captain DaFt

      "i will just have to watch tv"

      That's a rather harsh punishment, even if it's self inflicted!"

      Man up and uninstall the patch!

      1. This post has been deleted by its author

  10. Steve Davies 3 Silver badge
    WTF?

    Not the only problem with recent patches

    One (not in this lot) has changed how Windows Explorer sees some of my USB Flash Drives.

    If I take one drive and plug it into a USB3 port on my laptop the output is shown by file type rather that the 'details' list. If I want to see that I have to right click on the drive, select open as removable media etc.

    If I take the same drive and plug it into a USB2 port on the same machine it shows the classic 'details' list.

    WTF Microsoft?

    1. This post has been deleted by its author

    2. mickey mouse the fith

      Re: Not the only problem with recent patches

      "One (not in this lot) has changed how Windows Explorer sees some of my USB Flash Drives. If I take one drive and plug it into a USB3 port on my laptop the output is shown by file type rather that the 'details' list. If I want to see that I have to right click on the drive, select open as removable media etc. If I take the same drive and plug it into a USB2 port on the same machine it shows the classic 'details' list."

      I noticed this behaviour suddenly appear, but didnt attribute it to an update, I just thought it was a random screwup on my windows install. Its really, really irritating, rather like the way Vista used to randomly change the icon sizes in control panel.

      My laptop doesnt have usb3 ports, so its not that causing it, but it does change depending on which port the flash drive is plugged into.

      1. frank ly

        Re: Not the only problem with recent patches

        Windows has done this for years. I've had folder view settings randomly change on an individial basis. At the moment, Windows 7 keeps taking icons off my system tray and I have to go into the options to set them back to 'Show Icon and Notifications' .

        It keeps you alert and stops you getting complacent.

    3. tempemeaty

      Re: Not the only problem with recent patches

      Great, somebody at MS probably broke something in the code and the resulting mess you are seeing is their kludge to make it stay working. Chances are they'll call this USB FUBAR a new "Feature".

      Thank God I didn't update last Tuesday.

      m(_ _)m

  11. wondermouse
    FAIL

    Dell OEM and other hit last weekend - was it this?

    At some point last weekend, my trusty Dell Laptop suddenly decided that my Dell OEM Windows 7 was not geniune. So did my mate's. All this week I've been hearing about machines that were legitimately running Windows 7 OEM suddenly being illegitemised.

    Is it the same thing? Something MS has done seems to have screwed the status of these machines.

    1. J. Cook Silver badge

      Re: Dell OEM and other hit last weekend - was it this?

      @wondermouse: It's entirely possible that MS may have nuked the OEM key that Dell uses on their pre-loaded image. I seem to recall Dell doing that for their XP image, at least.

    2. Anonymous Coward
      Anonymous Coward

      Re: Dell OEM and other hit last weekend - was it this?

      Go through telephone activation. They will resolve it for you by issuing a new key if required.

    3. Paul Crawford Silver badge
      Linux

      Re: Dell OEM and other hit last weekend - was it this?

      Ah yes, reminds me of one very good reason why XP was the last MS operating system I got: "Product Activation" that could be revoked (unlike w2k that just was happy with the CD key).

      <= Tux, my non-DRM'ed friend.

  12. Roger Stenning
    Meh

    Odd...

    I've got auto update switched on, and the machine performed the usual update routine last night; it rebooted, and the usual messages following such an update were present when I woke it up this morning.

    However, having looked over the installed patches via the control panel, there's no trace of KB2823324 ever having been installed; guess they deleted the offending patch from the update before my machine got around to getting the update done.

    *shrug*

  13. ashdav

    I've just uninstalled the offending update KB2823324 ,like a good citizen.

    Restarted as requested and lo and behold Windows Update offered it to me again!

    Wasn't causing a problem anyway. I'll leave it off for now and see what transpires.

  14. Anonymous Coward
    Anonymous Coward

    Looks like we've been hit

    I was scratching my head over one machine today suffering a problem with Kaspersky AntiVirus for Windows Workstations.

    Wound up uninstalling and reinstalling Kaspersky. Still it refuses to see the license. I did the install using the network agent in the Kaspersky Administration Kit. I left it thinking I'll take it up with Kaspersky on Monday.

    The same machine also showed CHKDSK on boot … something it started doing a few days ago.

    Looks like I know what I'll be doing first thing on Monday, is uninstall this patch.

  15. Anonymous Coward
    Anonymous Coward

    I'm confused.

    KB2823324 installed on my machine on the 10th and I haven't noticed any problems - no crashes and startup is fine. Should I uninstall it anyway?

    1. Graham Marsden

      Re: I'm confused.

      Good question.

      I had more problems with the latest update to Skype which caused the machine to freeze (but not BSOD) after booting.

      Eventually after restarting in Safe Mode and stopping Skype trying to run on startup I was able to uninstall it and roll back to an earlier version which fixed the problem.

      1. Anonymous Coward
        Anonymous Coward

        Re: I'm confused.

        Re Skype - thanks for that. I shall continue to ignore requests/prods to update it. Don't have any use for it anyway.

  16. Cipher
    Joke

    Don't be so hard on Microsoft. Everyone knows how hard it is to do proper testing before release when your company has such meager resources. This is no worse than the 5 major update fails in 2012, Microsoft just cannot devote resources to testing and QC when Marketing clearly needs the help far more...

  17. Colin Ritchie
    Windows

    Are you sure you don't want a nice new Win 8 build ?

    When Vista was being ignored by the XP masses M$ released SP3 for XP. It killed all sorts of network functionality on a friend of mine's PC. His NAS and Xbox mysteriously decided to stop connecting to it and M$ suggested he update to Vista to restore his previously happy networking situation. He preferred a clean reinstall of XP and blocking SP3 on the updates list. M$ made sure SP3 nagged and attempted to be applied forever more.

    I can't help thinking that Win 7 users will suffer a string of unhelpful and increasingly buggy patches till the herd accept that this crap isn't going away till they buy in to Win 8 and are properly assimilated into the collective.

    1. frank ly

      Re: Are you sure you don't want a nice new Win 8 build ?

      Same happened to me with XP on my old latop. I've installed Linux Mint 13 on it and I'm very happy with it so far after five days. It can do everything my shiny new Windows 7 laptop can do, including running my favourite Windows applications (in WINE, obviously). This is the first time I've used Linux and I'm pleasantly surprised at how easy it was to get going and customise. There have been problems and shortfalls but they may be caused by the fact that the laptop is now 8 years old and has a dead battery.

      I'll get used to it and when I'm fully satisfied and confident, then I'll install Linux on my shiny new laptop and not bother with future versions of Windows.

  18. pete 22
    Mushroom

    But, how can that "free" stuff *possibly* be of higher quality ?!! After all, this has a big corp backing it up, and we *paid* for it!!

  19. Dr_Cynic

    Was messing up my laptop, windows event viewer was showing various dlls as having invalid hashs and was trying to do a chkdisk on every boot(but finding no problems. Kaspersky refused to start claiming corrupt database which an update fixed.

    Checking another machine this morning , which also now keeps wanting to run chkdsk, but in this case kaspersky keeps claiming it's not activated, point it at the key file it is happy till next reboot at which point it has forgotten again. Looks like I will have to remove the update from that machine on Monday.

  20. Anonymous Coward
    Anonymous Coward

    Rule number one for Windows Update

    TURN OFF AUTOMATIC UPDATES.

    Never trust that the updates okayed for release by Microsoft will work flawlessly. Manually update. Read up on the security bulletins.

    This is not the first time Microsoft had screwed up a software update. I won't be surprised if Microsoft is cutting corners on software maintenance due to its declining corporate fortunes. Whatever it takes to keep the sinking ship afloat, eh?

    1. Wzrd1 Silver badge

      Re: Rule number one for Windows Update

      Either that or have a test environment full of sacrificial lambs to slaughter with the oopsdate.

  21. ElNumbre
    Facepalm

    Wonder..

    .I wonder if this is the cause of my laptop knifing itself. Consuming most of the CPU resources with nothing running. I was going to blame McAfee, but it seems like it may be Microsoft.

  22. sisk

    Microsoft's security gnomes also deserve credit for quickly determining there was a problem before the vast majority of corporates rolled out the problematic patch.

    I disagree. They deserve the blame for failing to follow the basic step of TESTING THEIR PATCH before they started to roll it out. How many times does this have to happen before Microsoft figures that out? It seems like they've been pushing out a dodgy patch two or three times a year for ages. That's the sort of thing I expect in the beta software I run, not in a fully released product like Windows.

    1. Crazy Operations Guy
      FAIL

      Yeah because testing with 100s of different software packages and system configurations while there is a looming deadline to get a patch out before the exploit becomes common is so damn quick and easy to do....

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