back to article Capita: We WILL be more accountable for our services

A restructure at Capita IT Services is long overdue - well it has been eight whole months since the last one - so the healing mitts of MD Peter Hands have once again grasped the org chart for a rejig. Hands has created five ITS "services towers" under which Capita's wider business units will fall, to give the heads of each …

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  1. John Smith 19 Gold badge
    Unhappy

    "Command & Control Centres"

    Like for malware?

    "Accountability"

    We've heard of it.

  2. Ted Treen
    Thumb Down

    "More accountable"?

    Accountable to whom?

    Another meaningless piece of disinformation.

  3. Anonymous Coward
    Anonymous Coward

    Times change, not always for the better

    I miss reading the paper version of Computer Weekly, which was full of articles like this. "Jeremy Nobody has been promoted to Assistant Vice Vice Ink Monitor at Grabber & Grabber".

    But at least they used to print little head-and-shoulders pictures of these people, all wearing the same suit and tie, and all with the same half-earnest, half-smiling look on their faces (you know the one - the 'just been introduced to the boss's extremely ugly daughter' expression).

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