back to article ShoreTel shooting for cloudy consistency with new suite

Back in 2012, unified communications outfit ShoreTel acquired a rival named M5 in order to get itself into the cloud. M5 had unified communications as a service (UcaaS) at the time and ShoreTel didn't. All of which was lovely, except for one wrinkle: the M5 UcaaS and ShoreTel's core products were rather different. Fast …

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