back to article GDS £450m investment probably an 'accounting fudge' – gov IT analyst

Plans to pump an extra £450m for the Government Digital Service to fuel the "digital revolution" was the shock take-away announcement in George Osborne's Spending Review yesterday - from the perspective of technology spend at least. It came as particularly unexpected as the body's top brass left en masse several months ago …

  1. Anonymous Coward
    Anonymous Coward

    the "making tax digital” savings have been rated as “highly uncertain”

    "highly uncertain"? HMRC can't even operate a telephone helpline to tell people how the current tax system works. (Either the phone bit or the 'explaining the tax system' bit)

    Hands up anyone who seriously thinks that within 4 years they can "ensure the availability of free apps and software that link securely to HMRC systems and provide support to those who need help using digital technology." Which sounds suspiciously to me like rebuilding the whole machinery and legislation of the tax system and then offering device/hardware support as well as software support. Any volunteers to help man that particular helldesk?

    Of course they won't *actually* provide device support, however much it might be needed, and however much it might be their fault that it is needed. Although if it all goes as well as Universal Credit then of course it probably won't be needed, or at least nowhere near as soon as they've threatened.

    1. Loyal Commenter Silver badge

      Re: the "making tax digital” savings have been rated as “highly uncertain”

      "Making tax digital" might as well mean, "counting it on our fingers," as far as successfully delivering any large IT project is concerned. By this government, or any previous one, dating back to the advent of counting machines.

    2. D Moss Esq

      Re: the "making tax digital” savings have been rated as “highly uncertain”

      The Spending Review has one pot of money (£1.3 billion) for HMRC's computerisation and another pot (£1.8 billion) for every other bit of government. HMRC is special.

      Of course it is. HMRC raises most of the money the government spends, the balance being made up with borrowing.

      Thanks in part to the 15 year-old Government Gateway – the platform GDS rarely mention – HMRC has raised several trillion pounds this millennium.

      It's not just the Gateway. You've got to hand it to HMRC. Organisations have been transacting digitally with HMRC, e.g. VAT returns, more and more, for years, and individuals, too, e.g. self-assessment. HMRC got that up and running. Before GDS existed. HMRC deployed iXBRL nationwide, which required major project management prowess. And RTI, too, where they provide free software to small employers and a support service that worked the one time I needed it.

      Cutting the telephone support for taxpayers is a catastrophic mistake. Apart from that, the rest of Whitehall and local government have got a lot to learn from HMRC.

  2. kain preacher

    If the HMRC is like IRS here in the US would you even want to ask them for help ? IRS flat out tells you we are not responsible if we give you bad info.

    1. KeithR

      Yeah, but it's different in the civilized world...

  3. Paul Smith

    QotW candidate

    "a charity designed to help the government become more efficient"

    Did they mean 'tax' efficient?

  4. D Moss Esq

    Post hoc ergo propter hoc

    Plans to pump an extra [?] £450m for the Government Digital Service to fuel the "digital revolution" was the shock take-away announcement in George Osborne's Spending Review yesterday - from the perspective of technology spend at least.

    It came as particularly unexpected as the body's top brass left en masse several months ago following reports that its budget was being slashed ...

    Suppose that GDS got the £450 million because "the body's top brass left en masse several months ago"?

  5. Anonymous Coward
  6. Anonymous Coward
    Facepalm

    It's funny because it's true!

    Doh! Imaging justing missing out on a £450M boondoogle and instead plunking for something at a supermarket up t'north.

  7. cantankerous swineherd

    the savings from making tax digital arise from the fines levied on people who fail to fill the forms in. the app / website / carrier pigeon won't work, hence big savings in the administration of income tax.

    should you require a broken website, I'm available for consulting at very moderate rates.

  8. Rob Bowley

    Poor old el Reg

    Oh el Reg you really do have it in for GDS don't you? I guess you'd rather go back to the good old days of depts throwing tens of billions of pounds at massive SIs on IT projects that never get delivered. At least with GDS only a tiny fraction of the money is being spent (or "wasted" in your eyes). Rather spend your time making ad hominem remarks about all the kids in hoodies running around Whitehall than seeing any kind of attempt at breaking the status quo.

    So sorry you haven't got the schadenfreude you were anticipating this time. Don't worry, I'm sure if you keep up the attacks the establishment/old guard will win out in the end!

    1. D Moss Esq

      Re: Poor old el Reg

      No mention of kids or hoodies in the ElReg article.

      The SIs are still firmly in control at DWP, DH, HMRC, HO, etc ... That's the problem. Despite all the talk of revolution, GDS haven't unseated them in the past four years and they don't look like doing so in future.

      GDS have now been promised £450 million to change the relationship between people and the government. Suppose that read "PA Consulting have now been promised £450 million to change the relationship between people and the government". How would that be different?

      Have GDS become an SI? They're inordinately pleased with themselves and they've got their quota of expensive failures and late deliveries. What else do they need to become full members of the SI club?

      As things stand, you and I are going to have to look elsewhere for the revolution.

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