Automation of Service Delivery?
Addressing the revolving door issue of departing Service Delivery Managers with an app developed in Vietnam?
‘Thank god for our IT services biz’ might be the general sentiment expressed by top brass at SCC after another year when the shelf life for firms reselling hardware and software got a little shorter. Services might not be coming good for all IT vendors - for that see the gloom at some of the majors - but they accounted for the …