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back to article Seagate isolates 'potential' Barracuda flaw

After reports that its 1TB Barracuda drives are failing at an unusually high rate, Seagate says it has isolated a "potential firmware issue" that would seem to be the cause of this worldwide plague. The company will provide a free firmware upgrade for those affected by the problem, and if you've lost data thanks to this …

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  1. Bob Smits
    Unhappy

    Anyone got a screenshot of the original Seagate promise

    Now that Seagate are apparently reneging on their original promise to recover our data for free has anyone got a screenshot of the original promise to do it? All I can find are reports from other people, not Seagate.

    Bob

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  2. John Bishop

    New firmware means no data recovery needed

    Installed the new firmware last night and it restored the PC to it's previous state

    It;'s the firmware that was knacked - once restored to working everything came back OK

    John

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  3. Karel Jansens

    Let's not rejoyce too soon...

    @ John Bishop:

    Have you checked your drive's cache since the reflash? People report on Seagate's own forum that after reflash their cache comes back as 0MB.

    If that's truly the case (but who knows? Seagate does not answer questions in their own forum), then this "fix" is not a fix, but a deliberate disabling of one of your drive's features.

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