back to article Microwaved hard disc, run-over PC and other data disasters

Recovering data after a user had somehow managed to microwave a hard disk or dropped a PC from a second floor window were among the more unusual data recovery problems successfully tackled by Disklabs during 2010. Other bizarre cases included helping a client who had managed to drive over his computer. Disklabs has put …

COMMENTS

This topic is closed for new posts.

Page:

  1. Diogenes

    How to like like a hero without really trying (tm)

    Was dev team leader for a contract house doing work for a QANGO that did very very high profile stuff (ie final state wide school exams) - they religiously backed up - but never checked the log.

    Came in to work one Monday just after completion of the exam round & the sky had fallen HD failed as they were rebooting the server. I walked in just as they were discovering the entire series of tape backups for the last 6 months were blank !

    Luckily I had come in on the Saturday to prepare our test server for a volume test & had taken a full copy of the production environment for some baseline testing of some changes we were going to make to a downstream process...

    30 mins later BOFH was sacked, and yours truly looked like a hero - but my boss didn't pay the overtime for me working on saturday !

    1. Anonymous Coward
      Big Brother

      Somthing that bothers me....

      And that should have bothered the BOFH too... and if he was a true BOFH would have shouted out loud and clear for everyone to hear in an attempt to save his job at the expense of yours...

      So let’s get the time line...

      Saturday, you are in the office, took a complete copy of the production environment for testing blah blah...

      Monday morning the hard drive failed after a server re-boot....

      You arrived later in the day to save the day..

      Question 1...

      Why did the server needed to be re-booted next working day after YOU were taking backups?

      Question 2

      Why did you not just take a copy of the backup media instead?

      Question 3

      Why did you need to do your tests on actual real world data?

      Question 4.

      If you took backups on Saturday why did you need to be back on site Monday afternoon? Surely you took the backups to do work off site. Unless you were doing unpaid work on Sunday too, or just selling the database to our rivals?

      If I was the BOFH, I would be saying that it was you who screwed the system up taking your backup, and that you screwed up the backup media taking copies from those, which was why you decided to take a copy from the production machine! I would then go on to say that you should have been using a test database over the real database for testing your work on... then question the real motives for taking mission critical data off site. Then make accusations that you were trying to screw me over for whatever reason. Most likely Industrial espionage

      In my previous life working on government sites, I have seen the same thing happen, contractors screwing over the onsite staff to make sure the contractors get extensions...

      big brother because a closer eye needs to be kept on outside contractors !!!

  2. The Fuzzy Wotnot
    Pint

    FFS!

    "I put it into the microwave." A student had the bright idea of putting his machine into a microwave "just wanted to find out what happened". This resulted in a smelly microwave and a costly data recovery job.

    And these people complain they cannot get suitable employment after their study terms have finished?!?!

    1. Anonymous Coward
      Anonymous Coward

      Hmm

      Yes, but this is probably made up. People like to make up nasty stories about students. You'll notice it doesn't tend to be graduates who come out with the 'hur hur, students is stupid' crap. Mostly it's people who prefer to learn a few occasionally stupid heuristics and blunder through a specific job rather than understand the fundamentals, claiming 'experience' is the key factor to camouflage the fact that their experience consists of a decade or two of failing to grasp the extent to which they are doing a terrible job.

      Or maybe it was an Arts student (just kidding, Arts students who might be offended).

  3. Allan George Dyer
    Coat

    Isn't 5 a double-fail?

    "During a demo to show how to clean off data from a machine that was to be donated to charity, a user accidentally deleted data from her hard drive"

    Not only did the user clean of the wrong data, she didn't do it securely.

    I wonder how drives are sent in with the note, "I'm trying to recover someone-else's confidential data they thought was erased"

  4. Anonymous Coward
    Anonymous Coward

    My stupid data loss...

    I've lost data a number of times, but the worst I ever did, was when I first started using linux and it was all down to using a single character out of place.

    I'd been backing up (for god knows what reason), /bin /etc /home in a /backup folder.

    I decided I needed a new backup solution & decided I didn't need the data in the backup folder anymore - and issued, in the /backup folder, as root:

    rm -rf /etc /bin /home

    For some reason, I then rebooted the box. Classic neophyte error.

  5. Doug Glass
    Go

    Gotta Love It

    Sooner or later, you either have to be a good mechanic or know one. Pity the poor bustard who thinks a backup is a dance move.

  6. Steve X

    Removable disks

    Might seem like an easy way to do backups. Dump data to disk pack, remove & store, job done.

    Until the day one of our admins got her CLI switches confused, and dumped the blank pack onto the full one...

    Call me old-fashioned, but I still miss having a write-protect switch on a disk drive.

  7. Doug Glass
    Go

    As a Dinosaur ...

    .... from the DOS age, I have batch files that make DOS copies to multiple destinations: internal hard drives, external hard drives, LAN computers, smart phones, flash drives and etc. They run several times a day in background based on certain events. Slow as hell, but who cares, and any comparable computer can open any of the files immediately...no "restore" involved.

    Yeah, my former employer with 25,000+ personal computers worldwide had bazillions of gigabytes of data and therefore had to have a true backup program. Still, me as the employee kept multiple native format copies (.xls, .doc, .bat, .txt and etc) of my work for my own piece of mind. And it paid off more than once. Imperfect for sure, but what isn't?

  8. Apocalypse Later

    If you like this sort of thing...

    ...drop into FixYa.com, where people post their tech problems with all kinds of equipment (mostly consumer electronics) for volunteer "experts" to solve. The "I lost my manual or CD" stuff quickly gets old, but there are some gems.

  9. James Pickett

    Damage

    If they managed to recover the data from the HD in the photo, I'm impressed...

  10. Anonymous Coward
    Badgers

    Pendrives don't work either.

    I lost data due to one of these ()!£!$!!$ing things.

    Seems that some desktops and laptops made a few years back by a "Famous Brand" work perfectly if you use them with old usb hardware, but can sometimes damage newer pendrives without properly designed input protection to the point that the entire drive becomes unreadable.

    Lost >3GB of data, most of which wasn't backed up.

    Then the same thing happened AGAIN! a year later with a "tough" pendrive and an ageing PIII-600 system. 1GB gone forever, no way to get it back as both flash chips were fried beyone repair.

    interestingly enough most of my hdd failures have been faulty USB controllers, only had one genuinely fried drive which had mechanical damage due to acute concrete poisoning.

    AC, because i really hate a certain "Famous Brand" with a religious fervour.

  11. Anonymous Coward
    Anonymous Coward

    Microsoft Backup......

    I once .... sorry gotta take my medication --- starting to foam at the mouth and jibber about demons and my tin foil hat...

    Yeah I once got into TRYING to use Microsoft Backup... in Win 95 or 98 and MS then encrypted or hashed up the data into a "fucking lump" that could not be recovered...

    And I got to thinking "What a crock of shit"......

    Plain and direct back up copies work best.

    And fuck any corrupted bullshit "dream land scams" from Microsoft.

    In fact Microsoft make the most idiotic operating systems in regards to interrupts and restrictions and halts, to backing anything up......

    Linux - copies everything "No Problemo" - Microsoft "This file already has a file called thumbs.db, did you want to over write it?"

    (Go through system and delete EVERY fucking thumbs.db file in the entire system)

    This file name is too long = HALT copying process part way through.... Change to Linux.

    It's beyond me why people in ANY company systematically saturate their software with "fucking idiot" functions that fulfill no other purpose than to fuck everything totally up, every step of the way.....

    But the dickheads of Microsoft do it......

    Oh copy everything????? YES? ---- YES TO ALL???? -----NO???

    How many meanings are there for YES TO ALL?

    YES - fuck you .... YES! YES! YES! YES! YES! YES! YES!

    Fuck you Microsoft - Fuck you and your idiot bullshit, and your MORONIC software.

    I am changing to Linux.

    No make that I have changed to Ubuntu Linux.

  12. Anonymous Coward
    Unhappy

    Data Recovery ha-ha

    I take all this data recovery with a very large grain of salt. For instance I had emails, correspondence and photographs, eBay receipts plus tons of really useful downloaded information on my best laptop, an Advent 7016 (Pentium 4 2.7GHz). Much of this information was backed-up on my spare laptop (3 spindle Toshiba with a Pentium 4 2.2GHz processor) The important photographs of an accident damaged car of mine were left in the Panasonic camera (litigation still dragging on) and other data was backed-up on USB drives. Pretty well backed up you might think - actually NO. The pikeys burgled the house and an adjacent builders yard whilst I was at the supermarket and they took all the decent stuff. EVERYTHING GONE! Old Pentium 1 and Pentium 2 laptops which I'd planned to refurbish for a hard-up friend were ignored as was a Kodak 2 megapixel camera. The 10 megapixel 12 x zoom Leica lens Panasonic Lumix vanished needless to say along with all the decent cameras in my collection. There must have been an army of burglars considering how much stuff was taken in the time I was away. (six copper hot water cylinders, copper pipe, heavy armoured cable and a pallet load of slates all went as well as numerous other items some of which were virtually irreplaceable) My Christmas wish would be for them to be all caught and put in the electric chair but we don't do that over here. I am a senior citizen so its not like I can go and work overtime to get the money to replace the stolen items. A friend who works in Cardiff has also been burgled. The front door was forced whilst he was at work and his three month old HP laptop was stolen complete with all its accessories. In England laptop theft is a major growth industry!

  13. Juan Inamillion
    Black Helicopters

    Permanent secure erasure.

    Some pretty exotic ways of destroying the drives in that lot.

    The best and, to my mind the easiest, is to hold the drive in a bag or towel then strike it sharply with a blunt object like a hammer or heavy tool. One or two 'taps' usually shatters the platters making the drive useful a a maracas...

  14. Anonymous Coward
    FAIL

    Burglars

    Simple solution, back everything up onto Carbonite, or for the cheapskate, Humyo.

    Problem solved.

    Oh, and did I mention that copper thefts are becoming a growth industry, even to the point that scrap yards are being broken into to steal the scrap copper?

    There is enough useful metal in a reel of electrical cable to make it worth stealing, as many unfortunate electricians with white vans will confirm.

    Hang the thieving scumbags high I say, or send them to the electric chair, yay for poetic justice.

    AC, because I don't want said scumbags to know where I live...

  15. Joe 61
    Grenade

    my recovery story of the year

    had a poor grad student come to me and say her computer had been hit by a car when moving back to school. i figured... ok, she was packing and left it on the ground and never put it on the car and ran it over, pretty tragic. turned out.... she had it packed and strapped down with all her stuff on the car, it slipped off on highway around 75 mph and got it full-speed by a SUV. bag contained both her machine and ext hard drive. her ext hard drive enclosure took the brunt of the blow.... her laptop was smashed up beyond repair... however the internal drive worked and i was able to help her recover!!! her external actually took the blow well, it disintegrated it's own ext enclosure and even shattered her connectors to the sata pins, but the drive itself maintained it's integrity... it plugged in, no broken plastic or anything into a new external enclosure! i thought "this thing may work!". it was then i rested it on a flat surface and realized that it (the bare-bones drive) was no longer a flat surface... the impact had essentially warped the drive just barely. and... ya... it powered up but could not spin. overall i was still impressed! but dont let your computer take a 75MPH blow or you could be sending your drive to these guys.

    just had to share.

  16. Martin Huizing
    Go

    data recovery... I made a youtube video!

    search for 'mhuizing' on youtube for a fun little video called 'replacing hard drive read/write heads'

    I made this a while ago and features me and a home-made dust-free box. Some of the comments are hilarious.

    For the record: I know I am not doing it the right way but I did the best I could with the tools I had at my disposal. Physical damage to the platters... and I managed to retrieve some of the data.

    On my right hand I have a ring that was seated between two platters and belonged to a 3.5 inch notebook hard drive that was given to me for data retrieval.

  17. LesC
    FAIL

    Microwaved Hard Drive

    It's what we call 'cold', three minutes on high should do the trick?

    (from the much missed Salmon Days series)

Page:

This topic is closed for new posts.