back to article Microsoft tries to sell home Office users on subscription pricing

Microsoft has unveiled its first attempt to seduce consumers into paying subscription pricing for its Office 365 package. For $99.99 a year, buyers get the Office 365 Home Premium, which gives them a license to use Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access applications on five computers in the home. …

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        1. Pirate Dave Silver badge
          Pirate

          Re: I'm still using Office 2000

          Well, technically they didn't "give" us the office product 13 years ago, we had to purchase it. And if it's still doing what we need it to do, why would we need to buy a newer version to do pretty much the same thing as the 13-year-old version that we've already paid for? It's not like it's wearing out like a car engine or getting old like a lapdog (or, err, wife...).

          1. Shanghai Tom
            Pint

            Re: I'm still using Office 2000

            I'm not sure you did buy it, just a license to use it, it's old so the T&C may be different, but as far as I can tell you still don't own the software , which leaves the only alternative that you are already renting it for a one time charge :)

            Personally I use Libreoffice and Kingsoft Office, between them I can do all the docs etc I need on any platform I use ( Linux, Win and Android ) and I rarely have an import problem and if I do then it's no different than someones new shiny Office software generating a format that isn't compatible with my older software - which happens in business to business a heck of a lot.

            I've lost track of the number of times when using office 'Office" that I had to write back and ask for a downlevel saved version because the company I was working in hadn't shelled out / rolled out the Latest suite.

            As for cloud based solutions, try working in a somewhat rural setting, or on a plane, or even another country where free wifi is not a viable option - right now you won't get a lot of work completed, data roaming charges are usually exorbitant, and dependent how locked down your equipment is you may not be able to get a local sim with a far better data expense.

            Did I remember reading that Google docs no longer supports older Word formats ? not sure, but I bet there are a squillion documents in the old formats archived away...

            Libreoffice can be run from a memory stick as a valuable backup tool, I never did find a way of running Office that way, although Lotus Notes can run that way, just alter notes.ini to reflect the drive letter of the mem-stick when it's assigned after you plug it in.

            Haven't used Symphony for a long time, but with their latest fix pack it should access .xls, .xlsx, .docx or .pptx.

            I'm not anti-windows / office, I just found this to be my best alternative while giving me compatibility and flexibility, and of course, saving the software costs for something else.

            I primarily use Linux as I have less hassle with hacking, virii, port probes etc etc, and it's faster too, I have Windows [Licensed] running in a VM for those things there is no equivalent for yet on Linux. ( Free or Fee ) .

            1. Richard 12 Silver badge

              Re: I'm still using Office 2000

              Google Docs no longer exports the older MS Office formats. It still opens them.

              However, that is of course the danger of both Office 365, Google Docs and any other "cloud" solution.

              If they want to take a feature away, they can and there's nothing you can do about - not even sue!

              Your only possible action is to stop renewing your subscription, and then what?

              If you're running your Office application locally, that can't happen.

              (That's not completely true of MS Office though, as Windows Update will automatically update it. I'm sure they won't cripple it intentionally.)

        2. Anonymous Coward
          Anonymous Coward

          Re: I'm still using Office 2000

          "Well, considering you two tightwads are still using a version from 13 years ago"

          If you are so upset at MS plight sell your house and post the proceeds to MS !

        3. Mike Flugennock
          FAIL

          Re: I'm still using Office 2000

          I expect downvotes for this, but seriously, they gave you a decent Office product 13 years ago, it wouldn't hurt to buy a new copy would it?

          Why does this remark remind me of whiny Webmasters from fifteen years ago pissing and moaning on forums about why the users won't "at least click on an ad once in a while"?

          I don't know how many other Mac users are reading this thread, but for the record, I've still got Orifice 2004 on my minitower and my laptop; it works fine for what I need to do with it. I fire up Word once in a blue moon to take clients' copy and re-save it as plain text for InDesign, and I fire up Excel even less often to take clients' data sets and create "raw" pie charts and such for gussying-up in Illustrator. I think I launched PowerPoint twice since I installed it. I also recently found a slick little FOSS conversion utility to deal with those goddamned hellspawn... uh, that is, .docx files.

          The wife finally got Orifice 2010 for her Macbook about a year after it came out. She uses Word and Excel a little more heavily than I do as her work involves a lot of letter-writing and schedule creation, so moving up made more sense for her.

          But, seriously, looks like Microsoft has publicly displayed its cluelessness yet again. Out of all the things I've read here that they're hyping, I've already figured out how to do most of them myself. Share stuff over the Internet? Cripes, that's what email is for, isn't it? Multiple devices? Well, there's my wife's and my laptops, and so far we've had no trouble opening each other's stuff over the house wifi, and I can't possibly think of any occasion at all where the wife is going to need to open a Word or Excel file on her friggin' phone.

          I've already downloaded a copy of OpenOffice for OSX and checked it out, and keep it in reserve.

        4. Anonymous Coward
          Happy

          Re: I'm still using Office 2000

          "What would you like them do do? Keep patching Office 2000 ad infinitum and have no money for research and development?"

          What research and development?

          Sticking in "the Ribbon" and calling that an insightful quantum leap in technology?

          Or does changing the year numbers on the packets, make Ballmer worthy of a Nobel piece prize?

          Smiley = Microsoft makes my day.

        5. Ian Johnston Silver badge
          Thumb Down

          Re: I'm still using Office 2000

          My nice dinner service is 20 years old. Do you expect me to smash the plates and buy a new set to keep Wedgwood's profits up?

          1. b166er

            Re: I'm still using Office 2000

            So many fail arguments and analogies, how old is your car? and therefore the software in your car?

            How old is your phone? Your set top box? Your operating system? Your TV?

            You can argue it around all you like, but buying Microsoft Office once or twice a decade is really no big deal when you examine it honestly!

            Money goes around, deal with it lol, we're all money movers. Microsoft employ people and when we buy stuff from them, they pay people and then those people buy things from Tesco, who pay their people, it's a blindingly simple concept.

            I've just realised I'm starting to understand the word freetard lol

          2. Hayden Clark Silver badge
            Happy

            Re: I'm still using Office 2000

            @Ian Johnston

            Because you didn't, Wedgwood is no more.

    1. Fihart

      Re: I'm still using Office 2000

      Frankly, I've seen no serious improvements in Word since the first few versions for Windows. In fact, the only real change in word processing was when it migrated from Wordstar and Wordperfect (for DOS) to the Windows platform.

      WS and WP were highly usable to those who bothered to learn extra keystrokes to embed formatting commands and could live without WYSIWYG. I was fond on an ancient DOS (originally CPM) product called CA's Superwriter which would run from a floppy disk and still have space for documents - though document length limited by 8-bit CPM origins required breaking long pieces into chapters.

      In the end, just as any bicycle is a bicycle, a word processor is a word processor and no amount of ribbons or 'helpful' paperclips can really change that. Mostly, packages have bloated with pointless extras and (presumably) poor coding.

      Steve 8almer is clutching at straws if he really hopes home users will rent software just to get the latest version.

  1. ratfox
    Devil

    Need an Admiral Ackbar icon

    I am reminded of the story about Nigerian scams automatically discovering the gullible, because they are the only one who bite in the first place.…

  2. Anonymous Coward
    Anonymous Coward

    Sources of annoyance.

    It's a source of not inconsiderable annoyance to many at Microsoft that home users typically buy one version of Office

    To judge by their attitude and behaviour, it's a source of not inconsiderable annoyance to MS (and many other large corporations) that they can't just legally take all our money for nothing at all and enserf us to boot.

  3. Michael Habel
    FAIL

    Or consequently

    Just use Office 2K3!

    Oddly enough it still seems to work just as well as it always has, and I for One can't say that I ever felt that I needed nor wanted anymore outta Office.

    Really Microsoft ought to just retain the old trick of kick B&'ing old Office Copies off their newer OS.

    But, then no Ones interested in Windows 8 either. I for One hope this fails.

    But, then I'm mostly on Linux anyway now. The last hold out being this Netbook that's using Windows 7 Pro.

    If and when Seven hits EOL, that should be it for me and Microsoft.

  4. Anonymous Coward
    FAIL

    red it on reddit

    I ship the surface tablets for Microsoft, the amount of overstock they have from none of them selling is unbelievable

    ref: http://www.reddit.com/r/technology/comments/17hrzr/windows_8going_up_to_200_soon/

    1. Anonymous Coward
      Anonymous Coward

      Re: red it on reddit

      I'm waiting for the skateboard version....

  5. This post has been deleted by its author

    1. Will Godfrey Silver badge
      Unhappy

      Re: The Mpnthly subscription model is pretty sweet.

      ... and if you're a pensioner with just one desktop machine?

    2. Anonymous Coward
      Anonymous Coward

      Re: The Mpnthly subscription model is pretty sweet.

      > " £79.99 every year is too much, but psychologically, £7.99 a month is nothing really."

      Eh?

      £8 a month is £96 a year. That's a lot of cash for a standard household, especially when there are things out there which do exactly what is required for homework and the like.

      On the upside this might well be the start of the end for MS!

    3. Anonymous Coward
      Anonymous Coward

      Re: Mpnthly

      If you pay mpnthly, you deserve to get mpwned.

    4. Fihart

      Re: The Mpnthly subscription model is pretty sweet.

      @GalvatronJB

      You are kidding, surely ? I hesitate to accuse you of being a shill, but really !!

  6. Richard Jones 1
    Unhappy

    Is There A Reason To Pay For ever For???

    I guess I am now using the last version office that I shall ever use. Office is getting more expensive, over complex and does not do anything more for me than 2000 used to do. Perhaps in ten years I shall have learned enough of 2007 to make full use of the package.

    I have never believed in renting, TV, cooker, house, its money down the toilet as far as I am concerned.

    I know that MS almost agree, - as long as they are the toilet into which the money goes!

  7. Will Godfrey Silver badge
    Happy

    In a short time...

    MS Office. I seem to remember that from years ago. Is it really still going?

  8. William Boyle
    Thumb Down

    Already have one.

    I already have a subscription - to LibreOffice. Cost? $0 down and $0 per month, including free updates.

  9. Anonymous Coward
    Anonymous Coward

    OEM MS Office

    I've been caught out with MS Office a few times when a user's PC needed a new motherboard. MS Office detects the change and requires reactivation. On some versions that means finding an install CD of the right version of Office. However OEM versions are more troublesome - even if you had the foresight to do a key retrieval before rebuilding the system. The OEM licence limits the install to the original hardware - and won't accept the activation key for a re-activation or re-installation if it has changed.

    Next time that happens the user is going to get Open Office instead.

  10. Jason Hindle

    If you use office at work, work from home

    I think Office is pretty much mandatory, at least if you're working complex documents and spreadsheets. If you just need an office app for simple stuff (letters, short reports, a bit of number crunching) then Google Docs will do. For most home users, MS Office is going to be overkill.

  11. Arachnoid
    Thumb Down

    Microsoft ad-man

    If I use any of the many FREE versions of office software and save it to say my FREE Dropbox folder I too can open it elsewhere and work on it where I left off........so I|m saving £7.99/Month.Now thats budgeting in times of osterity.

    Did I mention I did this all for FREE!

  12. Anonymous Coward
    Anonymous Coward

    Never underestimate the IQ of MS Office users

    Especially the PowerPoint warriors.

    1. Michael Habel
      Meh

      Re: Never underestimate the IQ of MS Office users

      Surly you must have meant overestimate or?

      But, then again I never found these "Power Point Warriors" to be very bright anyway.

      And Power Point is the biggest piece of sh--.... I want to kill the bitch that came up with this torture device!

      1. Nick Ryan Silver badge
        Stop

        Re: Never underestimate the IQ of MS Office users

        Strange that I'm defending it, but there's nothing "wrong" with PowerPoint , it's a great tool when used correctly.

        Unfortunately it's the "used correctly" caveat where 99% of PowerPoint users stumble.

        A PowerPoint slide show is not a presentation. A presentation may have a PowerPoint slide show to assist with parts of the presentation, but that is very, very different.

    2. Winkypop Silver badge
      FAIL

      Re: Never underestimate the IQ of MS Office users

      Software development by PowerPoint

      I've known plenty of "managers" who think that if their PA can design it in PowerPoint then the real application can be developed just as quickly.

  13. Anonymous Coward
    Anonymous Coward

    document fails in a completely different environment = LibreOffice problem how?

    " they e-mailed it to me and it took two minutes and 20 seconds to open in LibreOffice -- it opens instantly in MS Office -- and it was messed up -- which it wouldn't be in MS Office -- and I had to go in the work to fix it (I was supposed to be off today)."

    Speaking of idiots (and worse), which you were, you don't suppose some idiot had intentionally or otherwise endowed that spreadsheet with a whole load of links to other content, links which work in the office but don't work at home because the linked contents aren't accessible from home? Links which will each take a TCP/IP connect fail timeout before the connect finally fails? Links whose contents are relied upon for part of the main document's formatting?

    I've seen exactly this happen. Now I'm not suggesting that it's the only option here, but if it were to be the case here (and you haven't said how you know it isn't the case), would it be LibreOffice's fault, or would there be a problem between keyboard and chair?

    Anyway, enjoy the overtime. And/or ask your IT department to get you a proper VPN that works so that your office documents are visible from your home just like they are from the office.

  14. Anonymous Coward
    Anonymous Coward

    I am still on Office 2007 (free licensed copy given by my workplace)

    Works like a charm after all the service packs, and does everything I want.

    Now, pray tell, why should I *pay a monthly subscription fee* for office productivity? Why should companies do the same thing?

    Why should I even upgrade to Office 2010?

    Sorry, Microsoft. This will flop badly.

    What you should have done was:

    1) Offer Office 365 free and full-functioned.

    2) Slash prices of Office 2007 and Office 2010.

    3) Sell subscription on massive Skydrive storage: 100Gb or 1Tb

    1. Michael Habel
      Thumb Up

      Re: I am still on Office 2007 (free licensed copy given by my workplace)

      ^ THIS

  15. mertron1
    WTF?

    this is just ridiculous.....they really need to think about what their doing here.....i mean really...the balance is just not there...and the more companies that start offering similar packages for a much reduced price or free the less significant office will seem...you only have to look at whats happening in the highstreet as a comparison to see that....customers aint as reliable and more tech savvy as before.

    ...microsoft have a good opportunity to get it right and really make a difference with their office suite but this is not the right way....lets hope they get it right in the near future otherwise it will be a mass exodus of biblical proportions....

  16. The Alpha Klutz

    wtf?

    Home users should not pay hundreds of pounds for software that can literally be substituted with any of hundreds of free alternatives. If I find out you are an Office subscriber, that to me is a good indication that your brain was not properly formed. Your mum probably denied you breast milk and fed you MSG every day.

  17. Winkypop Silver badge
    Thumb Up

    I'm happy with MS Office Professional Plus 2013

    Just US $14.32 under their Home Use Program.

  18. Charles Smith

    Google Docs

    I've found Google Docs does just fine for me. As a personal user the cost is zero including a reasonable amount of on-line storage. I just don't need the MS Office Bloatware with its hundreds of unwanted bells and whistles.

  19. Tim Bates

    Trial Version

    The trial (which we were going to check out at work today) gives you free access to 365 for a month.... But they still want payment details before you sign up. Oh, you can cancel at any time of course, and you won't get charged if you cancel before the end of the trial.

    How many people do you reckon will sign up to check it out, then forget to cancel the subscription?

    1. Richard 12 Silver badge

      Re: Trial Version

      So it's that old chestnut, eh?

      Oh, how the might have fallen, that they need a scam to get subscribers to their flagship product.

    2. Steve78

      Re: Trial Version

      Cancelling your trial is your responsibility. If people forget then that's their problem.

      1. Anonymous Coward
        Anonymous Coward

        Re: Trial Version

        Nobody should be expected to 'cancel' trial software.

        Trial software, by its very definition lets you try the software before you buy (or not buy). The trial is either feature-limited (demo) or time-limited (expires). Nobody should be obliged to provide payment details for trial software.

        This is as sneaky and dirty as certain organ donation laws when you are assumed to be opted-in unless you explicitly opt out (presumed consent). Or how some telcos keep charging for some services after the 'six months free' period is over - it presumes you still want them.

  20. peebee

    It's just the wrong price

    Microsoft's strategy is to make the non-subscription package seem like poor value, so they have denigrated the non sub package. Now with the home and student pack you only get one licence, tied to a single machine.

    That's right - even the retail copy is not transferable. Trouble is I don't have any real use for the bells and whistles of 365 home premium - don't want Publisher, Access or Outlook, and barely want Powerpoint, and the 20gb of Skydrive is irrelevant given the free alternatives. If they were asking £40 a year it might seem just worth it ... but as it is they just seem out of touch with the market. No business ever thrived by offering customers no added value for more money: for most home users Office 2010 is simply a better deal. Meanwhile LibreOffice and Apache Office are dicking around with their antiquated UIs, but over the next 12 months perhaps that will change, and there will be a free Office suite that does more than Microsoft Office ... I've been using LO and Office for the last couple of years and while the latter is certainly far more refined, in other ways LO is functionally better, and it's hard to argue with "free". I hope Microsoft wakes up, but if it doesn't this cash cow is surely going to die.

    BTW I bought Office 2010 in November so am entitled to a "free upgrade". But funnily enough the upgrade server has crashed all evening ... so that's a good argument for the cloud then...

  21. Steve78
    Thumb Up

    Pretty good deal

    I think it's a pretty good deal. £79.99 per year gives me the full suite of applications for all the computes in my house (2 Mac's, 3 PC's). 365 is always updated so I will always have the most current and latest version for however long I subscribe for.

    Yeah, I could use the free alternatives, but they are shit.

  22. Gavin McMenemy

    It was very interesting reading about Word but ...

    I actually use Scrivener. Admittedly I wouldn't roll this out around the company but I find I can do just anything I ever wanted to do with it.

    I know it's a bit of a left field suggestion for some people now that I've switched I'm very happy. And it's comparatively cheap.

    As for the whole Office suite question.

    In my company we're being more-or-less forced to upgrade from Office 2003 now because of document compatibility issues with clients. It's frustrating - especially as the staff do not have the technical expertise to understand what is going on.

    There's no way we would roll out an Open Office solution to the people here. They just wouldn't cope. I've never found a satisfactory way to rejig a flavour of OO so that it 'looked and behaved" like MS Office - if anyone has a suggestion I'd be pleased to hear it.

    1. Richard 12 Silver badge

      Re: It was very interesting reading about Word but ...

      If you think Office 2003 to Open/Libre Office will be tough, then you are going to have loads of trouble with Office 2007 or later.

      When we did that switch the whole company stopped "office" work for several weeks*, and many users still cannot cope now we're a few years down the line.

      The Ribbon is a simply massive culture shock.

      * To be honest it was somewhat refreshing to get quick info in emails rather than as attachments.

  23. AndyC
    Stop

    Cloud storage? Not for me, or my company

    Okay, so you've got your shiny subscription linked to your Microsoft account, and you need to do some work at home. No problem, I'll just pop it on my USB drive and take it home to work on.

    Get home, open in your shiny version of Word 2013.

    A copy gets saved in your MS account 'somewhere in the world'.

    You get a knock at the door at 6am:

    "I am arresting you for the transmittal of export controlled data to country XXX, you do not have to say anything but it may harm your defence..."

    Think I'm joking? Many businesses allow you to work from home. Many of these companies are working with data that falls under the remit of "Export Control Regulations". You are personally liable for any data that you have, and your MS account stores files, metadata and other data on servers in various countries. So no more working from home (not a bad thing) for me at least.

    1. Steve78

      Re: Cloud storage? Not for me, or my company

      SkyDrive is an optional location for your docs, not mandatory. If a user chooses to save to the cloud instead of local/company file server, then that's up to them/their problem.

      1. Richard 12 Silver badge

        Re: Cloud storage? Not for me, or my company

        Optional or Default?

        Big difference.

        How many UK or EU people here believe their management, right up to CEO and board know what SkyDrive is and therefore that using it may breach the DPA and EU Directives?

  24. Anonymous Coward
    Anonymous Coward

    last version I purchased was '97, been using star/open/libre office since then. Dropped the last install of Windows last Summer and moved totally to Open Suse.

    No interest in a subscription... no interest in Cloud either which is fine till your shaky BT line throws a moody and shuts off the outside world.

    I want my stuff outright... and I want it on my machine.. I know that doesn't fit with the future cash generation plans of big biz.. but thats their issue not mine. Its bad enough being on the eternal upgrade cycle, but the predatory pricing that abuses exchange differences really takes the ****

    What is needed is for business to actually bite the bullet and defect to open source en masse instead of suckling at the abusive teat of redmond

    Cue the downvotes from the redmond shills

  25. Mike Brown

    this will never work

    as the article mentions: most people dont upgrade. How are MS going to stop people using office 2007 and start using this? The only thing i can think of is to spike 2007 with a dodgy upgrade, and if that got discovered MS would be in a world of pain.

    MS are too late to the party....again

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