Geez...

Well I actually DO work at GS and while the dorks at the stores normally don't know what they are doing they have a service center where people actually DO have to know what they are doing, and while you may or may not believe it the majority of stuff I see go through there people aren't paying ANYTHING for us to fix them. Granted the majority of money that the consumer does pay is through the extended service plan, more times often than not the customer gets well more than they pay for.

Ill say another thing about the "Geek Squad City" (service center) We don't really have any trouble with data theft. Most teams are under constance surveillance by loss prevention. And they have some GOOD camaras...

You can bash Best Buy all you like but when it comes down to it... Yeah BBY employs "knowitall" type teenagers in their stores but behind them is actually a good team of techies who know their stuff.

I guess the point is that while you may have had a buncha guys in your store that didnt know anything, that it doesn't necessarily mean that EVERYONE there is a halfwit.

I just think its funny how all these "ex-best buy" employees always come on the web to talk about how crappy the company is, when in reality if you do you job right the first time without goofing around and looking at porn or doing a bunch of other crap your not suppose to be doing you can go very far and they will treat you very well.