Sweeping trojans under the carpet

It looks very likely that this problem is connected to a trojan virus attack last week - on May 9 according to http://usertools.plus.net/status/archive/1179240249.htm - which PlusNet staff admitted today that they knew about at the time. They claim to have secured the platform after that but it seems that they neglected to alert customers to the risk they were exposed to, ie unknowingly downloading the trojan. Whoever took the decision to sweep the discovery of the trojan under the carpet last week should be fired right now. You can't play PR games with customers' security.