I have had the misfortune to have to go into PC World on several occasions as I really need to replace something that's broken and its got to be fixed that day - can't wait for next day delivery!

It pities me when I go in there as the number of times I've been looking for a lead (overpriced) or something else (overpriced) and a member of the public has come up to me and asked me for advice.

The response each and every time to the other customer is always the same:

"Don't buy it from here!"

PC World has turned into an organisation that has stopped listening to its customers and now only listens to its auditors. Sad, really when you think about it as if they did their job properly - its a fantastic opportunity to take over the world (of joe public PC sales and do it properly).

Luckily for me Maplins has just opened around the corner from PC World in Poole - they still don't know much, but stock levels are better and the prices lower.

HOWEVER - If you have a business account with PC World, they aren't too bad - about on par with most other e-tailers - although they are still painful.

I buy everything I can from Misco, DABs and a few other mail order companies. Just can't face going into PC World these days and seeing all those poor customers getting shafted.