Shoddy service for American victims^H^H^H^H^H^H^Hcustomers

@John Navas: I'm not at all surprised that the "Number One Provider" doesn't support a fix. Dealing with sub-Third World service is one very large reason I'm glad I don't live in the States anymore. (Sub-Third World politics is another, related issue, but we won't go there now) :-P

Paris because she's more competent at what she does than the megacorps are at what they say they do...