Blame Apple don't blame us (HW vendor)

Dear valued customer,

Our sincerest condolences for your continued problems concerning the smooth running of your machine.

Your problem, namely (insert problem) is due to the nature of Mac OSX. While we adhere to and strive to keep up with new developments in the hardware field Apple refuses to do likewise with OSX. As you agreed when purchasing your Slackintosh 5004 computer we, Sloppy Inc, are only responsible for the hardware and Apple are responsible for the OS. As you know, they offer no support to users such as yourself who choose to buy non Apple hardware. In fact they don't even recognise you as a user of their product. Please feel free to write to them to change this.

If you do experience any fault in your hardware please feel free to consult us as to your cover status in our repair and replacement policy.

Best of luck

Sales

Sloppy Inc