.. the other interpretation is that SAP has become "top heavy" and needs to find a way of financing it's fleet of directors.

A good software product should (in theory) require very little in the way of support beyond initial training. If it needs constant calls to help and support desks then there is something seriously wrong with it's design! (Just think how often you've phoned your Fridge manufacturer in the past year for "support" - that's how software should be!). (Says he, hoping that you haven't got a Windows driven fridge!).

Paris - top heavy - geddit ? Ah well, please yourselves...