Posted in Dell falls hard on 'soft' sales
Posted Tuesday 16th September 2008 19:18 GMT
Turning away business
I rather urgently needed to buy a new XP Pro laptop for pretty much immediate use; I wanted to buy from Dell but they are so pro-Vista they effectively turned me away.
For example the USA Dell website has something like "You spoke, we listened" and make it (relatively) easy to buy an XP machine, whereas the UK Dell website when offering info/choice between XP and Vista just relentlessly go on about how great Vista is, and hides XP purchase in the business choices, and adds something like £60 for the privilege of having XP rather than Vista, with a bit of extra delay thrown in for good measure.
My choices boiled down to Toshiba or Lenovo.
Opinion
David McLeman
My 25 years of comical IT buzzwords
Tim Worstall
Time to take a sniff at the coffee, perhaps
Chris Mellor
Will they have to drag him back like last time?
Popular Stories
Features
Playing the SLA long game
More than just middlemen...
Applications must work for the cloud to float
How a Unix killer crawled from the dot-com bust