Where did they get the credentials

Now let me get this straight, the download requests were apparentlly coming from customers who were about to jump ship to SAP. And Oracle has no idea where SAP got the credentials from? Sounds like they're trying to play nice-nice in hopes of winning the accounts back. Don't want to burn any bridges by pointing accussing fingers. Either that or Oracle is building a case against these "turncoats".

This wouldn't be the first time a vendor took advantage of a turnover customer's intimate knowledge of the competition. A bit blatant, but certainly no something that any other company hasn't at least pondered aloud in the board room and on the sales floor.