"I don't think this is any way to run a bank, being unavailable for two days. Totally hopeless."

"I don't think this is any way to run a bank, being unavailable for two days. Totally hopeless."

What, pray tell, are the weekends? Don't the majority of banks close for two days EVERY WEEK?

I do understand the whiney pathetic point of view of the customers who were unable to check their balance online for a whole two days however some slack must be cut for a company which a) has a problem with an upgrade - let's face it most of us have and b) has the stones to admit they fucked up. I suspect that your quote comes from yet another blame culture junkie who thinks he has a claim for damages.