Post: LolL
LolL →
Posted Monday 9th March 2009 17:09 GMT
In PC World cuts off Capita call centre contract
They realised that their competitors are winning business from them with great customer services. Customer are willing to pay a little more if they can get good answers and decent support.
Personally I hope PCW etc go tits up then the place I work for will pull their finger out and get their retail stores from the US and bring them over here.
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