Posted in Drobos flying off the shelves
Posted Thursday 23rd July 2009 14:56 GMT
Re: Segate Drives
" I now have a "potential brick" Seagate left, but Seagate won't replace it until it becomes a "for real brick." Great contrast in customer support, there."
It's an issue with the firmware on many Barracuda models (some say up to 40%).
I was hit by the same bug and it's a real pain to have to send them back. However they do have a downloadable livecd which you can use to upgrade your own firmware before they brick.
Check it out, it will save you from the hassle of sending it back and not knowing when it will go.