Every step makes life harder not easier

"Microsoft reminds businesses and consumers that if they buy a computer with software pre-loaded it should come with proper documentation and backup discs."

You mean like the way Office comes with bugger all than a empty DVD box with a bit of paper with a license number on it?

Come on MS, not giving users there own backup discs was a utter pain in the backside when the user themselves wanted to reinstall. And all it ended up doing was getting users running off to Wonky World etc and buying a copy of Office Home & Student on the cheap and using it for there business! The licensing system is a fecked up mess, and needs sorting out!

Trying to explain why that one man shop needs to pay £350 for Office when you have this Home one here for £100 is just insane, and does nothing but make the consumer utterly annoyed, and make the retailer look the bad guy...well until we pass them onto Open Office with a friendly install fee!

Anyhow, good on them for cleaning up some of the scumbag pirates out there :)