Challenging environment my arse

As the UK's only big store PC and parts retailer it amazes me that they can continue being bad enough to make a loss in an environment with basically zero competition.

They're overpriced, their stock is usually last year's tech, the prices for small bits and pieces, especially memory cards, are extortionate. Their audience must basically be people who are in a hurry (the only time you'll find me there) and those who are too old to trust the internet.