"bad decision making" indeed

This isn't a pretty story from anyone's point of view but how does the article's author manage to get through the whole article without even mentioning the name of T Bliar's favourite consultants, Accenture, the folks whose top brass are getting rich on the taxpayers (and farmers) money here (and elsewhere)?

"Accenture made an unsatisfactory start; while the RPA and Defra disagree with Accenture about whether it was late in supplying parts of the IT system, the systems it delivered were slow and unreliable and not always able to cope with the volumes of work encountered; and its systems were not user-friendly.”

“The difficulty was not that the system did not work, the difficulty was its availability ... the system kept falling over.”

etc

http://www.publications.parliament.uk/pa/cm200607/cmselect/cmenvfru/107/10704.htm