I used to work at one of the larger national ISPs in Norway. Among my jobs, was handling abuse for that ISP.

This led to me being the most hated person among the sales department, and to all the KAM (Key Acoount Manager)s hating my very person. Why? Because when you start blocking infected customers from creating more havoc, they don't _WANT_ to fix their shite, so they call their KAM and says "reconnect me or I'm switching ISP".

Thus, when they downsized, and the sales people laid all their weight on the management, the two first persons to be downsized, was the company's security officer, and then me. Needless to say, I sincerely wish that companies getting infected by a worm, sue the ISP of the origination of the infection for the price of cleaning up, since the ISP _NOT_ handling abuse is guilty of neglect aswell.

Regards, Svein Skogen