Packard Bell the same

Father has been in hospital for a while and will be in bed for a long time now he's home, so we thought it would be nice to get him a laptop so he can surf, play games or watch DVDs.

Bought a PB (Acer now I guess since the take over) and ordered the free (if you can call £20 free!) upgrade on 20th October. They took the money pretty quick, but no sign of the upgrade. Finally we received an email two days ago (Sunday!?!) saying that the upgrade has been dispatched. Still no sign in the post though.

Funny thing, I ordered Snow Leopard from Apple a few days before its release date and a courier turned up at my door on the morning the OS was released! That's what I was expecting for the Win 7 upgrade... should have known better!