Intuit'ed

"This is not the experience customers have come to expect from Intuit. It’s not acceptable to us, and we will do right by our customers who were impacted..."

Oh, really? I regularly expect poor service from Intuit. Particularly since I use the Mac version of Quicken. I wonder how big a D.C. lobby Intuit and other tax-perp [sic] vendors have; in my state, it's "free" to file electronically, no matter who you are, and they'll take the funds as a n EFT or let you print a voucher to go with a check if you owe. Why can't the IRS make it as simple? It's not currently in their interest to do so.