@Rubbish Box
I would mostly agree with that.
The service is generally excellent - no outages that I've noticed on my connection which is in use 24/7 - and the price has recently been dramatically cut too.
Still, the default SpeedTouch unit is a hunk of crap. I'll be ordering a decent ADSL2+ modem fairly shortly myself.
Why would you go with NetGear though, thats almost as bad! The wireless works perfectly on mine - I've given my downstairs neighbour a WPA2 key for it - he can access it no problem and gets good speeds despite loads of solid stuff (including a metal filing cabinet) between him and the access point. I reckon if you're having wireless issues, changing to a NetGear device will be throwing your money away.