Posts by jurgen
2 posts • joined Friday 19th October 2007 14:04 GMT
read their support contract → #
Posted Friday 11th July 2008 10:23 GMT
In Fasthosts brings down Edugeek - and leaves it there
It really is a case of getting what you pay for and FH's contract pretty much says they will try to provide the service, but bad luck if they can not and you just have to wait out any issues they may have.
Even when I have requested 'paid for' support it takes days, even weeks before someone is available.
Very very dissatisfied soon to be ex-customer (migration takes time!)...
J
come clean and own up !!!! → #
Posted Friday 19th October 2007 14:06 GMT
In Banking data fears over Fasthosts intruder
For once fasthosts will have to come clean, they cannot stand behind their extensive 'its never our fault' SLA.
J
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