MacBooks too
I have always been a Mac user, since the days of my first Performa. I have had 2 performas, a G3, a clamshell ibook, an imac G3, a G4 and now a nice new MacBook.
They have always been reliable and I have always been very pro apple. Until now.
I spent a grand and half on a new MacBook, and having had such good xperiences with all my previous macs decided against the waranty. But I have had nothing but trouble with it since the day it arrived.
Firstly there was no mention when i bought it of the rosetta app that runs behind your software to make it work -this causes everything to be ridiculously slooooow.
Then came the yellowing of the shiny white case, so now it looks old and grubby.
And then, just after the one year warranty ran out, it suddenly won't turn on anymore unless constantly plugged in. It seems it doesn't recognise the battery anymore. I called Apple and they said there was nothing they could do unless i sent it back and paid to have it looked at.
But luckily for me the good old Reg had a story about the exact same problem happening to others, and how Apple have offered a free replacement battery for anyone affected - it's just a shame that Apple didn't seem to know anything about it!
So my MacBook will be going to my local reseller (50 miles away) for a new battery, and then it will be going straight on ebay. After years of happy maccing I am now going to buy a Dell Inspiron. The problem is that Apple are churning them out now and don't have the same quality they used to, and customer support is rubbish.