not suprising

I have had nothing but trouble dealing with PC world. failed deliveries, cancelled deliveres and deliveries being "lost in transit"

thir staff are ill informed about some of the products they sel.

On asking one about a monitors response time, he didnt know what hat was, and thats a piece of basic information I would expect a sales person to know about !

I even once had staff forget to charge me for a motherboard at the till. I didnt realise till after I had left the shop, sat in the car and checked my reciept !

I avoid the DSG now.