Posts by Jimathy

Never have your Accountant as a Client

Never ever take on your accountant as a client, the bastard will be able see how much money your making & will always always try to cut you down. I made that mistake once, never again. I have an understanding with my current accountant that should he need to change his IT Support company I will gladly help him find a replacement, but it won't be me. If he decides he wants me to do it then I will have to find a new accountant.

Back on Topic, many many moons ago working in a PC repair shop I was tasked with getting the data off a failed drive. I got to the point of sending it to a specialist as the customer was happy to spend the £600 or so quoted, filing out the form it asked if the failure was mechanical or electrical, so powering up one last time I heard a clunk clunk, to this day I don't know why but I gave it one almighty whack on the workbench, it burst into life just long enough to ghost it to another drive.

One happy customer and we made an extra £600 that day :-)

I charged someone £20 cash just yesterday just for hitting restart, fastest £20 I've ever made.

At what point.....

....do you tell them to put it back in the box and tell them they're too £^&!(^% stupid to own it?

I hear the Aussies liken visitors to meat left out of the fridge. They start to stink after a few days!

Just last week I was sat next to a user (the CEO's PA no less) who was complaining that the monitor on her macbook air kept going blank, slamming the thing around as they do and muttering what a pos it was.

The issue?

A dead battery and no mains power connected!

I really had to bite my lip.

This is going to be great.......

......when someone else gets control of the update server.

Travel time charges

After the second call out I would have started charging Travel time + expenses.

I can't stand the blame culture that exists today, shit happens, get over it.

Cheap as really.

". for a per capita investment of only about £100."

Jesus I'd happily chip in £100 to get some decent broadband speeds around here. That's cheap as to most business which can loose that amount the second their connection goes flakey.

Blast radius'

Nuke your neighborhood here;

http://www.carloslabs.com/index.php?q=node/20

Great

We get to keep crap broadband speeds in great swathes of the country, or not at all in many cases.

But hey at least cider is going to stay cheap!

i bet that doesn't mean......

applecare cover on those machines gets an extra year does it?