* Posts by xtrahost

1 publicly visible post • joined 2 Jan 2010

Dell crowned Bad Santa computer maker by angry customers

xtrahost

Just-in-time FAIL

We had this experience from time to time when buying servers from Dell in the past and because it was hacking our customers off we moved to HP.

The Dell built-to-order just-in-time model is often lauded as a model of efficiency but the reality is that although it saves Dell a few quid when it fails it's the customers who suffer.

With HP we can see what's in stock and order off the shelf from distribution for delivery next day. Any customisation we need we can do very easily ourselves by fitting HP disks, memory or CPU packs.