@SynnerCal - nub of the matter
You are right - innovative products are the key
The original Palm Pilot - Mine only just stopped working - was innovative and original, it crowbarred itself into a market that did not exist. The Pre is 'just another smartphone', and even though Palm may have helped create the concept.
I could display NMEA dialogues from navigation systems on my palm, using the RS232 input. I had the modem, an ethernet adaptor, and could use it as a remote control on my TV. In 1997.
Where is the innovation today? What about a simple programming environment that would let engineers turn their devices into oscilloscopes, spectrum analysers, data loggers? What about a couple of analogue inputs? Digital Radio Mondiale?(DAB will take too much battery power!)
We need a sort of technical lego - ultrasonic distance or beam-break event detectors, light and heat sensors, oxygen sensors, voltmeters, ammeters, relay outputs and opto-isolator inputs etc etc all with a short range radio link simpler and more reliable than bluetooth and capable of handling multiple devices, like small motor actuators, buzzers, valves, and the like. All programmable by something as simple as ladder logic or function blocks. Have a PC adaptor and one for the PDA, develop the software at your desk and use it in the field.
Or what about opening your front door? For 20 years cars have used 'blippers' to unlock doors, and recently to open the bootlid. Why can't I do that for my house? As an accessory from Palm? What about leaving my burglar alarm on all the time, but set the pre up to identify me and let me move about without triggering the bells?
Why can't it have an ultrasonic device I can use to train my dog? Or switch automagically to low power when e.g. it gets after 5pm and I never make or get phone calls after 5pm? Or turn itself off at airports? How come I can't point it at the meat in a carvery restaurant and read off the temperature? or have it beep when I go near a CCTV camera, or use the same telemetry link as my heart pacemaker and tell my my recent cardiac history? Why won't it let me open my hotel bedroom, or exchange funds with a one-touch cashless terminal, or pay the London congestion charge, or have it read my iris before it will turn on in case someone nicks it?
Me-too design and marketing is not innovation, just an attempt to run a business that has no ideas of its own.