
Virgin Media, do in fact stand out, predominantly for the poorness of their service and customer support. They are one of the few suppliers to have a premium rate telephone number for telephone support, and rude, yes I really mean rude telephone advisors.
Their 10mb broadband was running so slow on so many exchanges because they couldn't pay to increase the bandwidth, that it was reduced to virtually dialup levels. How they are going to be able to handle 50mb when 10 was beyond them, is really perplexing to me.
Take a look at some of the Virgin media sucks messages on the various websites and even on facebook, and you will see many others lament how poor the company is and how to extricate themselves from the contract.